Sector
Customer Service Agents
Gender
Female
Date of Birth
16-08-1993
Visa Type
Visit Visa
Visa Expiry Date
02-02-2022
Academic Level
Master degree
Sponsor Visa Expiry Date
31-12-2022
Experience
2
Languages
English, Hindi , Urdu
Skills
Team player, communication, interpersonal ,MS Office
Work Experience
Maintaining large amount of inbound and outbound calls with an empathetic professional
attitude towards customers all the time · Responding promptly to customer inquiries. Ensure customer satisfaction and provide professional customer support. Call clients and customers to inform them about the company’s new products, services and
policies
Help to train new employees and inform them about the company’s customer management
policies
Proactively offer customer to register IVR and SMS service according to procedures and
guidelines
Escalate customer queries and complaints as necessary. Escalate hazard /potential risk immediately, via the proper channels
Description
Greetings of the day! I am MBA graduate in HR feild from pakistan. interested to be a part of your organization as an Admin customer service representative, front desk agent, HR officer as an entry level position or receptionist. I am an energetic and